Roadmap Genesis describes the mechanics of casino games. We don't want this to be seen as an incentive to gamble beyond what you can comfortably afford.
For adults, and for fun
Gambling is only for adults aged 18 and over. At its best, it's a paid-for bit of entertainment, similar to buying a cinema ticket. The money you spend is money you've already accepted is gone. The house edge we mention means the casino wins more in the long run. Gambling isn't a way to make money or to fix financial problems.
Signs it's becoming a problem
- Betting larger amounts to achieve the same thrill, or chasing losses
- Spending funds intended for food, rent or bills
- Concealing your gambling habits from loved ones, or borrowing money
- Experiencing irritability, anxiety or low mood when not gambling
- Regularly gambling for longer periods than you intended
Limits worth setting
- Decide on a budget before beginning, and stop when it's gone.
- Use a phone alarm to set a time limit.
- Don't gamble if you're tired, upset, or have had a drink.
- Never top up your balance during a session.
- Consider blocking software such as Gamban (free in Wales; a subscription with a 7-day free trial in England and Scotland).
Where to get help in the UK
National Gambling Helpline (run by GamCare): phone 0808 8020 133 for free, available every day of the year, 24 hours a day. WhatsApp or web live chat are also options for contacting it. Across Wales, Scotland and England, GamCare offers free and confidential support via phone, online or face-to-face. GamCare belongs to the National Gambling Support Network.
If someone else's gambling affects you: friends and family can access support via that same helpline. Use live chat or call 0808 8020 133.
GAMSTOP: a free self-exclusion service online that applies to many gambling companies simultaneously. You provide your details during registration. You agree not to access current gambling accounts, create new ones or attempt to bypass the scheme while you're excluded. It's up to you to keep your details up to date.
Urgent help: phone Samaritans on 116 123 if you can't get through to the helpline. Dial 999 in an emergency.